Contact Us
Frequently asked
Below is a selection of our Frequently Asked Questions and useful information. If this page does not answer your query, please just contact us on 01326 572154 or fill out an enquiry form on the left hand side of this page, and we will be more than happy to help.
Welcome to the Wearnes Website. By continuing to use this Website, you are indicating that you accept these Terms & Conditions of Use. If you do not agree to be bound by these Terms & Conditions of Use you should immediately stop using the Website.
Please note that any purchases you make on this Website will be governed by our “buying” Terms & Conditions for Buying Goods Online.
Please also read our Privacy Policy for details about data protection and how we use the personal information you give us through this Website.
You can print out any page from this Website, including any of its terms and conditions, by selecting Print from the File menu of your internet browser.
Definitions
“We” and “us” means Wearnes as a trading name of W Wearne & Son. “Website” means the website at “http://www.wearnes.co.uk” www.wearnes.co.uk and “http://www.cornishtinandgold.co.uk” www.cornishtinandgold.co.uk.
“You” means the person using the Website as a guest.
W Wearne and Son operates this Website. You can find further details about us here.
The terms and conditions quoted here also apply to any of our content displayed on agreed third party websites.
Website content
All copyright, trademarks and other intellectual property rights in all materials or content contained in the Website are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale or posting details through this Website.
Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent:
copy, reproduce, distribute, republish, download, display, post, transmit, commercially exploit or create derivative works of any part of the Website. This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Website;
download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party; utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re-utilisation, any substantial parts of the Website; or create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings).
You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact Us page to apply for permission to reproduce the Website or any part of it.
Your obligations
You will not:
use the Website (or any part of it) for any illegal purpose and agree to use it at all times in accordance with all relevant laws;
upload or transmit through the Website (i) any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer/mobile device or (ii) any material, including without limitations, any comments which are defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
use the Website in a manner which (i) may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired or (ii) violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy); create or publish a hypertext link to any part of the Website without our express written consent except that you may create a hypertext to the Website as long as the link does not portray us or our affiliates, or their products or services in a false, misleading, derogatory, or offensive matter. You may not use any of our logos or proprietary marks as part of the link without our express written consent (which consent we may withdraw at any time);
frame or use framing techniques to enclose any part of the Website or any content accessible on it without our express written consent. You will not use any meta tags or any other hidden text using our (or our affiliates’) names, logos, brands or marks without our express written consent. Any unauthorised use terminates the permission or license granted by us to use this Website in addition to our other rights; or
attempt any unauthorised access to any part or component of the Website.
You warrant that by accessing and using the Website you will not be in breach of any laws or regulations that apply to you.
We may monitor any activity and content associated with the Website. We will investigate any reported violation of these Terms & Conditions of Use or complaints relating to the Website and take any action that we believe is appropriate.
User generated content
Any information you submit to the Website, whether by way of comments, ratings, reviews any chat room function or otherwise, will not be treated confidentially and you acknowledge that such content shall be submitted strictly in accordance with our User Content Terms of Use.
Whilst we make every effort to monitor any contents uploaded by users on our Website, such content will often reflect a user’s opinion and we will not be responsible or liable to you for the content or accuracy of any materials posted by any other user on our Website.
Our liability to you
While we make every effort to ensure our Website is as accurate, current, complete or error free as possible, unless we are at fault we are not liable for any inaccuracies or errors which are beyond our reasonable control. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you contact us prior to placing an order on the Website.
The Website is provided, on an “as is” and “as and when available” basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Website or its content offered on the Website.
We cannot guarantee that the Website is free from computer viruses, and you should take your own precautions in this respect. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website. If a fault occurs in the service you should report it to admin@wearnes.co.uk and we will attempt to correct the fault as soon as we reasonably can.
We will try to make sure that the Website is always available. However, this is not always possible and access to the Website may be suspended temporarily and without notice in the case of any system failure, maintenance or repair or for any other reasons outside our control, as well as for any breach by you of these Terms & Conditions of Use.
We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with your use of the Website.
We remain liable however for:
loss, damage, death or personal injury resulting from our negligence;
fraud or fraudulent misrepresentations;
any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
Links and third party e-commerce
The Website may contain links to other websites; these external websites are not under our control. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites. We are not liable for such websites and cannot make any guarantees about them.
If you use our Website to deal with a third party (for example to purchase insurance), it is up to you to read and comply with the Terms & Conditions and Privacy Policies of such third parties.
Please also see our Privacy Policy for more details of how we use your information.
Suspension or termination of the Website or services
We reserve the right to suspend or terminate the Website or remove any of the services on it with immediate effect at any time, and without notice, for example if:
there is a change in the law that limits our ability to provide the Website;
an event beyond our control stops us providing the Website (eg: technical difficulties).
Changes to Terms & Conditions of Use of this Website
We reserve the right to change these Terms & Conditions of Use from time to time. If this happens, we will post the new Terms & Conditions of Use on the Website. It is your responsibility to ensure you regularly check these Terms & Conditions of Use to familiarise yourself with their terms and check any updates. If you do not wish to be governed by the revised Terms & Conditions of Use, please stop using the Website.
General
These Terms & Conditions of Use are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.
If any part of these Terms & Conditions of Use is found to be invalid by law, the rest of them remain valid and enforceable.
User Content Terms of Use
These User Content Terms of Use govern your conduct associated with the customer ratings and review and the customer stories you may post or upload on our Website. To the extent there is any conflict between our Privacy Policy and these User Content Terms of Use, these User Content Terms of Use shall take precedence.
Your obligations when posting or uploading content
By submitting any content to us, you represent and warrant that:
you are the sole author and owner of the intellectual property rights in that content or that you have permission from the owner and you have obtained the informed consent of any subjects of the images and that any subjects featured in any such images are at least 18 years of age at the time such material was created;
all “moral rights” that you may have in such content has been voluntarily waived by you;
all content that you post is accurate;
you are at least 18 years old;
use of the content you supply does not violate these User Content Terms of Use and will not cause injury to any person or entity.
You further agree and warrant that you shall not submit any content:
that is known by you to be false, inaccurate or misleading;
that infringes any third party’s copyright, patent, trade mark, trade secret or other proprietary rights or rights of publicity or privacy;
that violates any law, statutes, ordinates or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, of a sexual nature, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
for which you were compensated or granted any consideration;
that includes any information that references other websites, addresses, email addresses; contact information or phone numbers;
that contains any computer viruses, worms or other potentially damaging computer programs or files.
You agree to indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures, employees and third party service providers, partners) harmless from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown including reasonable attorney’s fees, arising out of a breach of your representations and warranties set out above or your violation of any law or the rights of a third party.
How we may use any content you submit
For any content that you submit, you grant us a perpetual, irrevocable, royalty-free, transferable right and licence to use, reproduce, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technologies throughout the world (whether in whole or in part, and whether cropped, adapted, altered or otherwise manipulated) without compensation to you.
All content that you submit may be used at our sole discretion. We reserve the right to change, condense or delete (without notice) any content on our Website that we deem, in our sole discretion, to violate the content guidelines or any other provisions of these User Content Terms of Use. We do not guarantee that you will have any recourse through us to edit or delete any content you have submitted. Ratings and written comments are generally posted within 2-4 business days from submission. However, we reserve the right to remove or to refuse to post any submission for any reason.
You acknowledge that you are responsible for the content of your submission. None of the content that you submit shall be subject to any obligation of confidence on our part, our agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.
How we may use your details
By submitting your email address in connection with purchasing items, your rating and review or your stories, you agree that we, and any third party service providers, may use your email address to contact you about the status of your review and for other administrative purposes. This may also be used by ‘TrustPilot’ to ask for your feedback on your orders and experiences with us.
We may be required to disclose and shall disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.
Terms & Conditions for Buying Goods Online
Welcome to the Wearnes online service. Please read these Terms & Conditions for Buying Goods Online before placing an order. By placing an order using this service you are accepting these Terms & Conditions for Buying Goods Online. These Terms & Conditions for Buying Goods Online only apply to goods purchased online using this Website.
Definitions & general considerations
“Personalised Jewellery” means any items of jewellery that is created by us in accordance with your specifications (this includes but is not limited to items with customised design, metals, stones or engravements).
“We” and “us” means W Wearneand Son. Wearnes is a trading name of W Wearne and Son.
“Website” means the website at HYPERLINK “http://www.wearnes.co.uk” www.wearnes.co.uk or cornishtinandgold.co.uk.
“You” means the person using the Website to purchase any of our goods online.
“Working days” means all days other than Saturdays, Sundays and English statutory and public holidays.
By using the Website to buy goods online, you confirm that you are at least 18 years old, or, if you are under 18, that you are placing an order on this Website with the consent of your parent or guardian. We do not sell goods to children online, but we do sell children’s goods for purchase by people over 18.
Process for online orders and cancellations
Ordering process and contract formation
By completing and submitting an electronic order, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract.
Certain steps must be followed for a binding contract to be formed between us, which are described below.
After you have placed your order:
we will send you, as soon as possible, an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us and at this stage no contract is formed between us;
when we despatch your goods from our premises, we will send you a confirmation email (“Despatch Email”). This email constitutes a formal acceptance of your order by us. This also means that a binding contract between us is formed and you and we are obliged to fulfil our obligations under that binding contract.
Important note regarding Personalised Jewellery: The above order process does not apply in relation to your orders for Personalised Jewellery. We will acknowledge your order as described in step 1 above, however the following order process shall apply:
We will send you an order confirmation by email on or shortly before the date on which payment for your Personalised Jewellery will be processed. This email constitutes a formal acceptance of your order by us. This also means that a contract between us is agreed and we are obliged to fulfill our obligations under this contract.
Your payment will generally be processed within a maximum of 2 to 3 days (excluding weekends and bank holidays) from the date on which you receive our order confirmation email.
Once your order is ready for dispatch from our premises, we will send you a dispatch confirmation email.
Please note orders will only be despatched once we have authorisation from your payment card issuer. We will aim to inform you as soon as possible if there is an issue with the payment authorisation process or with any validation checks for your order. We will not accept your order if payment is not authorised. Where there are issues with the authorisation process or validation checks, your delivery may be delayed as a result.
We do not have to accept your order, and in particular, we will not accept your order if:
we do not have the goods in stock/the goods in stock appear to be damaged;
your payment is not authorised;
there is an error on our Website regarding the price or other details of the goods;
you have cancelled your order in accordance with the instructions below
We will be in contact with you as soon as practicable (by email or by phone) in each of the above circumstances to discuss your options. We reserve the right to refuse any order.
Cancelling an order before despatch
If you change your mind after placing an order, you can cancel it at any time before we have sent our Despatch Email to you. Please see the “How to get in touch with us” Contact Us page for our telephone number and email. To cancel your order, you will need to give us your name and address details, as well as your order number.
If you cancel part of an order the postage and packaging charge is recalculated on the price of the goods you keep. This may affect your delivery charge payment.
Please note the above does not apply to your orders for Personalised Jewellery (please see our dedicated Personalised Jewellery order section below).
Returning goods after despatch
Cooling off period
When you order from us online, you are entitled to a cooling off period after despatch of your goods. During this cooling-off period, you can return your goods without any charge. Our cooling off period is 7 days (from delivery of the goods to you) which includes any statutory cooling off period.
This period starts the day the contract is agreed and becomes binding (i.e. you receive a Despatch Email from us) and ends 7 days after the day following delivery of the goods.
Unless we are at fault (for example where you have received faulty items), certain items are excluded from the cooling off period guarantee: these include Personalised Jewellery or engraved items, as well as pierced items (i.e. earrings, belly bar bells etc.) where their packaging has been open (please also see our dedicated “personalised” Personalised Jewellery order section below).
Faulty goods
If you do receive faulty goods, please follow one of the procedures outlined on the “Information about How to return items” How To Return Items page.
Returning a gift
Cash refunds for gifts can only be made to the payment card used to purchase the goods. So if you buy a gift online, the recipient will not be able to get a cash refund if they want to return the goods but we will exchange the unwanted gift for “Information about Gift Cards” Gift Vouchers to the value of the gift, provided the goods are taken at any Wearnes Store within the Cooling off period.
Returning goods
Please refer to our Returns & Exchanges page for details of how and where to return goods. If you wish to return goods you have a duty to keep them in your possession and to take reasonable care of them until you return them. Please “How to get in touch with us” telephone us *if you would like to return your goods and we will send you information on where to return the goods. Goods must be returned in their original condition, including immediate packaging, within the cooling off period.
* Calls are charged at local rate and may be recorded. Our lines are open 9am-5pm Monday to Saturday.
We accept refunds or exchanges of pierced items provided they are returned in their original (unopened) packaging. If you would like to return your pierced items please ensure the plastic bag containing your order remains sealed. If the items have been removed from the bag or if the bag has been tampered with, we cannot refund or exchange the item due to hygiene reasons.
Our returns policy does not affect your statutory rights. For further information on your statutory rights look at http://www.consumerdirect.gov.uk
Personalised Jewellery orders
When you order Personalised Jewellery from our website, we will create a specific and potentially unique piece of jewellery designed around your own specific requirements.
You may change your mind and notify us that you wish to cancel your order for Personalised Jewellery at any time before you receive our email confirming acceptance of your order for Personalised Jewellery” Ordering process and contract formation above).
Once you have received our order confirmation email, a binding agreement will be formed and you will no longer have the ability to cancel your order. If however your item is faulty or does not match the specifications contained in your order, please refer to our Returns & exchanges section.
Product availability
If the goods you have ordered are unavailable, you will receive an email notification or call from us to confirm this.
For more details on our delivery options see the “Information about deliveries” Delivery information page.
Some goods indicated on our website as such, are not available to buy online, but are available to buy at your local Wearnes store.
Pricing and payment
Prices throughout the Website are quoted in Pounds Sterling and “Information about payment” payment can only be accepted in Pounds Sterling. Prices include VAT. Packing and delivery costs will be added to the total price of your goods (and will be clearly indicated on your order check out page). Prices quoted on the Website are applicable exclusively to goods purchased through this Website. Prices applicable to goods for purchase in Wearnes stores may differ from those quoted on this Website.
While we make every effort to ensure that the goods shown on our Website are currently available at the price shown on the Website, we cannot guarantee that this will always be the case. If goods you have ordered online are unavailable at the price or conditions shown, you will be notified as soon as possible.
If a pricing error is made on our Website or in the ordering process we will inform you as soon as possible and give you the option of buying the goods at the correct price or cancelling the order. Your order will be cancelled and no payment will be taken from you if we cannot get in contact with you to notify you of the error.
Your payment card will be debited for your order on the day that we send you the Despatch Email (i.e. the day on which we despatch your goods).
See “Information about deliveries” Delivery information page for more details on how to have your order delivered for free.
Our Liability
While we make every effort to ensure our Website is as accurate, current, complete or error free as possible, unless we are at fault we are not liable for any inaccuracies or errors which are beyond our reasonable control. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you “How to get in touch with us” Contact Us prior to placing an order on the Website.
We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with your use of the Website.
We remain liable however for:
loss, damage, death or personal injury resulting from our negligence;
fraud or fraudulent misrepresentations;
any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
defective products under the Consumer Protection Act 1987; or
any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
Changes to Terms & Conditions for Buying Goods Online
We reserve the right to change these Terms & Conditions for Buying Goods Online from time to time. If this happens, we will post the new Terms & Conditions for Buying Goods Online on the website. If you do not wish your purchase(s) to be governed by the revised Terms & Conditions for Buying Goods Online, you must not place any further orders.
These Terms & Conditions for Buying Goods Online are governed by the law of England and you and we agree to use the English courts if there is any dispute between us.
If any part of these Terms & Conditions for Buying Goods Online is found to be invalid by law, the rest of them remain valid and enforceable.
Other Information
Company Information
W Wearne & Son
Registered office:
15 Meneage Street,
Helston,
Cornwall
TR13 8AA
VAT Registration no. 132 1071 28
W Wearne and Son is a member of the National Association of Goldsmiths.
Contact us
If you have any questions relating to this website, please contact us:
Email: info@wearnes.co.uk
Telephone: 01326 572154
Write to: Customer Services Department, W Wearne and Son, 15 Meneage Street, Helston, Cornwall TR13 8AA
Special Delivery (Next Day) by Royal Mail applies to all orders.
Orders up to £499 will be charged at £7.00 (including VAT at the UK rate);
Orders £500+ will be delivered FREE OF CHARGE.
Goods ordered must come to the applicable total before any packing charges are added.
We reserve the right to change or discontinue free delivery at any time.
We can deliver to anywhere in the UK (including Northern Ireland). For delivery outside the UK, please contact us for delivery charges.
If you cancel part of an order, the postage and packaging charge is recalculated on the price of the items you keep.
We will send you a Despatch Email as soon as your goods have been despatched.
Next Day Delivery: you will receive your goods the next working day after despatch. If you order after 2pm on a Thursday, your goods will be despatched on Friday, and should be delivered on the next working day (Monday), . If you order after 2pm on a Friday your goods will not be despatched until the following Monday, and should be delivered on Tuesday.
We will make every effort to deliver your goods in accordance with the timescales indicated in our “Information about deliveries” Delivery information page. We will not be liable for delays in delivering your goods where such delay is due to reasons outside of our control.
Please note that you will need someone to sign and accept delivery of Next Day deliveries.
General
Take care of your jewellery and it will shine for years. Each piece of jewellery is individual, but as a general guide, Wearnes a member of the ‘National Association of Goldsmiths’ have put together a handy guide for you!
Gently rub Gold and Silver jewellery with a soft, clean cloth to really maximise the shine. Special Silver or Gold Cleaning Cloths are available from us, for this purpose.
Jewellery set with gems can be brought to life by careful cleaning with a soft brush and soapy water, or with a proprietary jewellery cleaning solution. Try not to get threaded pearl, or bead jewellery wet, and only wet antique jewellery after specialist advice – you could ruin it!
Wipe pearls with a soft damp cloth after wearing to remove perfume, hairspray, and anything else likely to damage them. A good tip is to keep such products away from your pearls, to help protect them for longer.
Don’t use abrasive cleaners on jewellery.
You can use silver ‘dip’ type cleaners on most silver jewellery – but rinse and dry them thoroughly – you don’t want anything left after cleaning which may irritate your skin, or tarnish the jewellery if left on for too long.
Don’t use silver ‘dip’ type cleaning solutions on gold jewellery, only special jewellery cleaners.
Keep jewellery carefully stored and separated – not jumbled together in a draw. Keep chains fastened so that they don’t get tangled up.
A professional should check jewellery for damage or wear, on a regular basis. If you would like us to check this for you, please call into one of our shops where we will be only too pleased to assist you.
For peace of mind – make sure you have a detailed insurance valuation for your jewellery. This is a concise list of what jewellery you own, should you unfortunately lose it or have it stolen. A ‘valuation certificate’ would be required before you can insure your jewellery. We can carry out an appraisal and valuation for you, and also introduce you to our recommended Jewellery Insurance experts, T H March & Company Limited. Please contact us for advice. TH March website: www.thmarch.co.uk
If you are in any doubt about the care, repair or valuation of your jewellery, then please do not hesitate and get in contact with us.
We also specialise in repair and restoration of all jewellery and watches, and can provide you with advice and estimates.
Wearnes will be happy to advise you on your individual needs, please contact us by email, or give us a call on 01326 572154 for advice.
Cultured Pearls
Cultured pearls are formed inside oysters. As they are of organic origin they are particularly susceptible to damage. For this reason you should treat cultured pearls with great care.
Cosmetics including perfume and hairspray should be applied before you put on any cultured pearl jewellery, preferably avoid the area where your pearls will rest on your skin or clothes. The nacre of the pearl can become permanently damaged. After wearing, clean it with a soft dry cloth.
Should you need to wash your cultured pearl jewellery, do it with water and maybe a drop or two of detergent on a damp cloth, do not immerse. Don’t use any form of chemicals, as they will most likely, damage the cultured pearls. There is a specialist cleaning product available just for pearls.
Cultured pearls are soft and any rough treatment such as; carrying in a handbag or putting them loose in a jewellery box may also damage them. Wrap them in tissue for protection.
Everyday wear, and the natural constituents of your skin can have a detrimental effect on the silk used to thread your cultured pearls. Get us to check them regularly. The frequency of rethreading depends on many different factors, but once a year is a good idea. We also offer a pearl re-stringing service.
Silver
Silver is a beautiful lustrous metal, used in making much contemporary jewellery. It does unfortunately have one downside, and that is – it can tarnish. The modern world and the way we live means there is a lot of sulfur in the atmosphere, this is what causes tarnish.
Centuries ago silver kept its polish far longer as there was very little pollution.
Regular cleaning and polishing will restore the original look of silver, but take care not to polish too enthusiastically, as silver is actually removed from the surface. Consult us for advice on which product to use, and how to use it.
There is a modern polishing foam that cleans silver without polishing, it even contains a tarnish resistant formula.
Watches
Ideally a watch needs to be serviced every year or two (ask us about your particular brand and model). Some watches will keep going for years without needing a repair. But if you feel it is losing/gaining a bit of time, skipping or anything else – there could be problems of wear building up that will make eventual overhaul, more difficult or impracticable. So get it checked quickly – ‘a stitch in time, saves nine…’.
Unless the degree of water resistance is clearly defined or marked on your watch or in the product manual, don’t risk wearing it in the shower or pool. ‘Water resistant’ is not the same as ‘Waterproof’.
No matter how handy you are, don’t attempt any ‘do-it-yourself’ watch repairs or even take a peek inside. Only an expert watchmaker should be trusted to put your watch back into working condition if there is a problem. We can carry out most types of watches repairs, contact us for more information.
We suggest that for your peace of mind you arrange for the item to be adequately insured as soon as possible.
We recommend, TH March specialist brokers in insuring jewellery, click here for more information.Wearne’s and TH March have had a special relationship for over thirty years and we have always found them reliable & helpful.
Traditionally it is considered very lucky to wear your birthstone, and in doing so, it is thought to provide the wearer with good fortune.
Take a look at our Birthstones & Star Signs guide for jewellery below:
Star Sign: Capricorn
Date: 22 Dec – 19 January
Month: January
Gemstone: Garnet
Alternative: n/a
Star Sign: Aquarius
Date: Jan 20 – 18 February
Month: February
Gemstone: Amethyst
Alternative: n/a
Star Sign: Pisces
Date: Feb 19 – 20 March
Month: March
Gemstone: Aquamarine
Alternative: Bloodstone
Star Sign: Aries
Date: 21st Marc – 19th April
Month: April
Gemstone: Diamond
Alternative: Rock Crystal
Star Sign: Taurus
Date: 20th April – 20th May
Month: May
Gemstone: Emerald
Alternative: Chrysoprase
Star Sign: Gemini
Date: 21 st May – 20th June
Month: June
Gemstone: Pearl
Alternative: Moonstone
Star Sign: Cancer
Date: 21st June – 22nd July
Month: July
Gemstone: Ruby
Alternative: Cornelian
Star Sign: Leo
Date: 23rd July – 22nd August
Month: August
Gemstone: Peridot
Alternative: Sardonyx
Star Sign: Virgo
Date: 23rd August – 22nd September
Month: September
Gemstone: Sapphire
Alternative: Lapis Lazuli
Star Sign: Libra
Date: 23rd Sep – 22nd October
Month: October
Gemstone: Opal
Alternative: n/a
Star Sign: Scorpio
Date: 23rd October – 21st November
Month: November
Gemstone: Topaz
Alternative: Citrine
Star Sign: Sagittarius
Date: 22nd Nov – 21st December
Month: December
Gemstone: Tanzanite
Alternative: Turquoise
Diamonds are a girl’s best friend.
Here at Wearnes, all our Diamonds are ethically sourced and follow the kimberley process: https://www.kimberleyprocess.com/home/index_en.html
The 4C’s = Cut, Clarity, Carat (weight), Colour of Diamonds
Discerning people appreciate good quality, so buying a diamond can be a very important decision to make. Diamonds are the hardest natural gemstone known to man. But there is more to a diamond than meets the eye.
Two diamonds that look alike at first, infact, can be very different, and two diamonds of equal size can have very unequal values. Take, for example, the diamonds on the chart below. The differences between them are subtle indeed. To understand these differences is to understand the 4C’s: Cut, Colour, Clarity and Carat weight. It is these characteristics that determine the value of a diamond. When you buy diamond jewellery, you’ll want the diamonds, no matter what their size, to be the best quality, and we don’t need to tell you the difference quality makes.
Cut
Many people confuse cut with the shape of the diamond. Most diamonds are cut with the full 58 facets, and a good cut, or make, has more scintillation, more sparkle. The shape of the diamond, however, is largely a matter of personal preference and does not affect the value per se. It is the work of a master cutter that allows the diamond to be cut in such a way, as to permit the maximum amount of light to be reflected through the diamond; and that’s a great reflection on you.
It is the cut that enables a diamond to make the best use of light. When a diamond is cut to good proportions, light is reflected from one facet to another and then dispersed through the top of the stone. If the cut of the diamond is too deep, some light escapes through the opposite side of the pavillion. If the cut is too shallow, light escapes through the pavilion before it can be reflected.
Colour
The best colour for a diamond is no colour. Because it is the totally colourless diamond that acts as a prism, allowing light to pass effortlessly through the diamond and to be transformed into rainbows of colour. And to give a women the purest white diamond is to show your true colours as well.
The differences between one colour grade and another are very subtle as can be seen on the 4C’s chart.
Clarity
Diamonds, more than any other gemstone, have the capability to produce the maximum amount of brilliance. And a diamond which is virtually free of interior or exterior inclusions (commonly called flaws), is of the highest quality, for nothing interferes with the passage of light through the diamond. To determine a diamond’s clarity it si viewed under a 10-power magnification by a trained eye. Minute inclusions neither mare its beauty nor endanger its durability. However, the clearer the diamond, the clearer your choice.
Carat – Weight
Bigger is Bigger (but not necessarily better).
Carat weight is the size of the diamond measured in carats. This originates from the use of carob seeds in years gone by, as the variables in weight of carob seeds was minimal. One carat is divided into 100 “points”, so that a diamond of 75 points weighes .75 carats.
Size is the most obvious factors in determining the value of a diamond. But two diamonds of equal size can have very unequal values, depending on their quality. And diamonds of all qualities can be found in all size ranges.
Please do not hesitate to contact us if you require more information.
The following list of anniversary numbers and materials is far too often just associated with wedding anniversaries. However, they apply equally to any anniversary, from a person’s birthday to the age of a company. Thus ruby jewellery is now often given to a woman on her 40th birthday and some firms give their employees a small silver gift after 25 years of service.
Only some of the materials listed have obvious connections with a jeweller’s shop, but with imagination, some suitable gifts could be found in almost any category (some examples are given).
1. Paper
Perhaps a gift voucher, or a piece of jewellery that comes with a paper guarantee or certificate, such as a watch or a nice diamond.
2. Cotton
Not easy this! But we have heard of one shop which sold a nice leather cased sewing set. Or, how about a pair of cotton silver-cleaning mitts, with a piece of silver to go with it?
3. Leather
Many jewellers’ shops sell leather goods like jewellery boxes or hip flasks.
4. Fruit
Silver or crystal fruit bowl, or servers or spoons. Perhaps a crystal ornamental stone or silver ornament shaped like a piece of fruit, or a pendant or brooch in a fruit shape.
5. Wood
Many clocks have wooden cases. Some shops keep other wooden ornaments in stock like jewellery boxes or wine coasters.
6. Confectionery
Perhaps a silver sweet dish or a sugar caster, bowl or tongs.
7. Copper
Seldom used alone and is probably best represented in most jewellers’ shops as the copper alloy brass. You probably have some clocks with brass cases in stock.
8. Bronze
An alloy of copper and tin. Small ornaments such as animal models, sold by jewellers can include so-called bronze figures. But be a little careful, some of the cheaper examples are not real cast metal, but a moulded mixture of powdered metal and resin.
9. Pottery
Many shops stock china and porcelain gift items like figurines or tableware.
10. Tin/Pewter
Many shops stock pewter gift items, tankards or animal models are good ideas. Or for a special gift, why not choose something made from our exclusive Cornish Tin & Gold jewellery?!
11. Steel
Some shops stock some stainless steel trays etc., but don’t forget your range of stainless-steel watches and jewellery.
12. Silk
Some shops will stock silk-covered gift items, but don’t forget that a fine diamond ring could easily be put in a specially obtained silk covered ring case.
13. Coral/Jade
Rings or earrings set with either, or perhaps beads. How about this for a ring?!
14. Ivory
Ivory was the traditional gift, but its trade is now restricted by international treaty. A watch with an ivory- coloured dial would be an alternative. Or how about a pendant or brooch in the shape of an elephant – with tusks!
15. Crystal
No problem here, most jewellers stock lead crystal glassware and crystal picture frames.
20. China
See 9th anniversary.
25. Silver
Jewellery, watches, picture frames, ornaments and antiques are just a few possibilities.
30. Pearl
Earrings or the English lady’s favourite, a row of pearls.
35. Platinum
The most precious of precious metals, jewellers now stock a wide range of platinum jewellery.
40. Ruby
Tradition has it that is a ruby ring but how about a pendant? Many jewellers also stock cranberry crystal objects.
45. Sapphire
It doesn’t have to be blue, sapphire comes in all shades except red. Pink sapphires are a good alternative.
50. Gold
A huge choice, earrings, brooches, pendants, rings, necklets and watches to name but a few.
55. Emerald
Don’t like emeralds? What about an emerald cut gemstone, that way you can get a special diamond five years early!
60. Diamond
The Koh I Noor may be unavailable but there is a huge choice, if you want a watch instead there are lots that are diamond set.
There are no official 65th or 70th anniversary gifts, but jewellers will sometimes receive enquiries for such things. More diamonds have been suggested!
The competent team of Wearne’s staff can do most simple repairs on site (in both our Helston & Falmouth shops) whilst you wait such as:
Watch Batteries, which start from £6.00.
Watch Bracelet adjustments starting from: £5.00.
Watch Pins from: £2.00.
Watch straps inc. fitting, starting from £6.95 (leather, metal and expanding).
Basic jump ring/ bolt rings from £1.00.
Cleaning Jewellery form £5.00.
Watch Repairs/Services
David, began work with Wearne’s as an apprentice in the late 40’s, at the age of 16, with Hubert Wearne. Wearne’s are blessed that David is still part of our workforce and uses his lifetime of experience in watch and clock making and repairs. We can do a local collection and delivery of grandfather clocks or larger clocks. David’s skills stretch as far as manufacturing parts which are no longer available. David feels very passionately about specialist watches and thoroughly enjoys working on brands such as Omega, Rolex and Brietling. His lifetime of experience has untouchably provided him with unmatchable skills.
Jewellery Repairs
We have a brilliant new in-house workshop, in our new branch in the seaside town of Falmouth. We are able to supply a free estimate of any repair work with a turnaround of one week to two weeks (please enquire for anything which is needed to be done sooner). Our workshop provides repair requests from ring sizing, to stone setting, and beautiful custom made pieces, which are all manufactured locally. With a full time Goldsmith and wonderful Silversmith, you can rely on us to help you.
Please do not hesitate to contact our friendly team with any queries 01326 572154 or email us at admin@wearnes.co.uk.
Please feel free to post any repairs to our reliable stores for a free estimate, or drop your repair into either of our branches.
You can trust us with your watch & jewellery repairs in Helston and Falmouth.
Yes we do.
You can put the money towards a new purchase from either of our shops, or you can take the money – and we will allow you the full scrap price on that day for either option!
We also purchase unwanted silver jewellery, as well as some precious and semi precious gemstone jewellery pieces. We can also buy some watches too.
If you would like further information, please do not hesitate to get in contact with us. Or visit our Helston or Falmouth shop to talk to one of our advisors today to hear about the different options we can offer you.