Please see below a selection of our frequently asked questions and answers, however, if this page does not answer your query please do not hesitate to contact us on 01326 572154 or fill out an enquiry form on the left hand side of this page, and we will be more than happy to answer them for you!
Question is Cornish Tin & Gold real gold?
Answer: Yes. Gold used in jewellery making is never pure gold. Other metals are added to induce properties and also dilute the gold.
So for example, 9ct yellow gold, is hallmarked 375. This means 375 parts out of 1000 is gold, with the other amount being other metals.
In our alloy, the Tin, added is in the place of some of the ‘other’ metals added. The gold purity is the same as in any other 9ct or 18ct alloy!
Question What is the birthstone for April?
Answer: The birthstone for April is, Diamond! You can find a list of all of our birthstones and the months by clicking here!
Question How long have Wearne’s been trading?
Answer: We have been trading as a family business since all the way back in 1890!
Question Do you have anyone who could design a special ring for my partner?
Answer: Yes! Bespoke commissions are our specialty. For more information you can take a look at our Commissions page and fill out the enquiry form and send it to us via email. Alternatively you can contact us on our number 01326 572154.
Question How long will it take for my Cornish Tin & Gold gemstone ring to be completed?
Answer: Depending on our stock levels, it may take from two to three weeks, for our Goldsmith in our workshop to create each piece! Need it by a certain date? Then don’t hesitate to get in contact with us – we will try our hardest to accommodate!
Question Do you keep everything you have on line readily available for dispatch?
Answer: We keep the majority in stock, ready for dispatch. However from time to time we do create things in our workshop, or order products in which can take a few days! If you’re not sure, just ask one of our friendly team!
Question Where are you based?
Answer: We have our main offices in Helston, Cornwall, and another shop in Falmouth too.
Question I’m worried about delivery of my new Cornish Tin & Gold earrings, are they safe in the post?
Answer: Yes! We send all of our high value deliveries using Royal Mail 1st Class Special Delivery. It’s all tracked so we can keep an eye on it for you.
Question Do you ship worldwide?
Answer: Yes we do! You can get in contact with us on our contact form or our live chat feature, so we can arrange the best delivery for you.
Can’t see your question on the frequently asked questions list? Then please just get in touch with us either by our live chat, email, phone or coming in to one of our shops!